FAQs

Who are the official outlets for buying T in the Park tickets?
Our official ticketing provider is Ticketmaster (www.ticketmaster.co.uk or call 08444 999 990).
For more details see the Tickets page.  
If you have any issues or queries regarding your ticket please refer back to point of purchase.

When will I receive my ticket?
Tickets will not be issued approximately two weeks before the event.  If you have any queries regarding the distribution of your ticket, please refer back to your point of purchase.

Are there going to be names on tickets? What happens if I can't go and want to give it to someone else?
All tickets will have the name of the individual who paid for the tickets on them. We assume you will only be purchasing tickets for yourself, but if someone else paid for your ticket (i.e. your mum or dad) we will expect you to know their contact details and address. Please bring photographic ID* with you as we will be doing spot checks on tickets and if you do not know the details of the person who paid for your ticket you run the risk of being ejected from the site.
*Valid UK IDs must be photographic like passport, Driving Licence so use lockers to keep them safe at night. If you don't want to bring your passport etc use a PASS ID.  See www.pass-scheme.org.uk for details. 

Do I need to buy a car park pass in advance?
Parking is limited and available to buy in advance only from www.ticketmaster.co.uk. For more info see the tickets page.

Can I bring a campervan?
You must purchase a campervan ticket in advance - a limited number of campervan tickets are available to buy on www.ticketmaster.co.uk.  Campervan tickets only allow you to gain access to the site with your campervan if you and everyone in your campervan are also in possession of T in the Park 2009 weekend camping tickets.  Each campervan ticket allows access to a pitch area of 7m x 7m.  If you require more space for your vehicle you will need to purchase another ticket for a second pitch.  Please note that no electricity or water hook ups are available on site.
No vans or caravans or cars allowed.  

What are the age restrictions?
Children under 5 are not permitted.  Children under 16 must hold a full price ticket and must be accompanied by a guardian of over 21 who will be required to provide suitable proof of age and fill out a guardianship of minor form.

*Valid UK IDs must be photographic like passport, Driving Licence so use lockers to keep them safe at night. If you don't want to bring your passport etc use a PASS ID.  See www.pass-scheme.org.uk for details. 

What happens if I buy a ticket from an auction site or other unofficial ticket source and it is a fake?
As they are not official outlets, we advise you contact the point of purchase. T in the Park strongly advises fans not to buy tickets from unofficial ticket outlets or website auctions as not only is there is a high chance that the tickets will either not exist or will be fake, but will you have to pay over the odds - don't take the risk.

Visit the TICKETS page for further info and register for updates.

If you've been to the event before, don't assume that you know the traffic arrangements; each year there are changes.  Please follow the signage.

Where do the Citylink official coaches leave from?
Official Citylink coach is absolutely the fastest and greenest way to come to T in the Park.  These coach services will drop you off at the festival entrance so no long walks from the car parks with all your camping gear…phew!

Coaches running to the festival from direct routes from the following 32 locations across Scotland: Aberdeen, Alloa, Airdrie, Aviemore, Ayr, Armadale, Bathgate, Blackburn, Broxburn, Cowdenbeath, Cupar, Dundee, Dunfermline, East Kilbride, Edinburgh, Falkirk, Glasgow, Glenrothes, Greenock, Hamilton, Inverness, Kelty, Kilmarnock, Kirkcaldy, Livingston, Motherwell, Paisley, Perth, Pitlochry, St Andrews, Stirling and Whitburn.  That's more services than ever before.  Connecting services available from London, Birmingham, Manchester and Preston via Glasgow and Newcastle, Scotch Corner, Sheffield and Wakefield via Edinburgh.

Tickets must be purchased in advance from www.citylink.co.uk or 08705 501 501.
Click here to view the timetable and purchase your ticket.

Please note: to prevent long queues and unnecessary waiting, you must travel at the time stated on your ticket.  Please do not turn up until your allocated time.  You will not be able to travel until the time on your ticket.  This is to ensure that there is enough capacity at the correct times for all passengers.  You must have a valid festival ticket to travel.

I have booked an event ticket including bus travel, how do I book my date and time of travel?
If you have booked an event ticket including bus travel from Ticketmaster you must log on to www.citylink.co.uk or call 08705 501 501 after Monday 23rd March 2009 to book your date and time of travel.  You will need your Ticketmaster booking reference number.  Please confirm your journey details before Monday 4th May 2009

Where is the nearest train station?
There is no train station in Kinross. The easiest way to get to T from a train station, is to travel to Glasgow, Edinburgh or Perth train station and then take the T in the Park official Citylink coach which will drop you at the festival gates.  Coach tickets must be booked in advance.

How much does it cost for parking?
Car park tickets must be purchased in advance from Ticketmaster for £17.50 (+ booking fee).

Is there a place where I can get dropped off and picked up?
Yes, please only use the nominated drop off points.
Drop off points are for private cars and taxis only, specifically to drop off and go. You cannot park here.
To avoid confusion, remember the name of your drop off point and make sure that the driver coming to collect you knows it too.
Coaches and mini buses drop off at the private coach park (see the Travel page for more info).

I am worried my car might be classed as a van - will I be let in to the car park?
For safety and security reasons, vans will be subject to search prior to entering the car parks and parking will be charged at £35 (standard car park ticket + £17.50 surcharge).  Car park rules apply (see travel page).
Van definition: a vehicle which is built primarily to carry goods or other loads and does not have factory fitted seats and windows in the back (includes vehicles which have undergone modification to contain additional seats).
The event's licence conditions prohibit sleeping in vehicles.  If you are found sleeping in your vehicle or carrying any equipment indicating that you plan to sleep in your vehicle, or if your vehicle contains any items deemed to be unsafe or prohibited, entry to the car parks will not be permitted.  This is necessary to ensure the safety of those at T in the Park - regular vehicle security checks are in place.  See ticket page for information on campervans.

Are there taxis to and from the site?
Remember that due to high demand on local services and the volume of festival traffic, queues and long waits are a very strong possibility. Taxi points are located at the sign posted drop off points. If you're calling a taxi home tell them the name of the drop off point.

More information including links to the Traffic Scotland Travel Information centre are on the TRAVEL page

CAN I CAMP ON THE THURSDAY NIGHT?
If you want to start the party on Thursday 9th July make sure you choose a Thursday camping ticket which will grant you access to the campsite across the whole weekend.

Will there be pass outs available for campers?
Only campers can move between the arena and the campsite.  You must have both your ticket and wristband to do this so make sure you look after them as they will not be replaced under any circumstances and could be checked by staff at any time.

Will there be security in the camping area?
There will be security and police on the campsite at all times. Only festival campers are allowed in the campsite - it will be lit at night and patrolled by security staff. Don't leave anything of value in your tent, use the lockers provided -book in advance.

Can I bring a campervan?
Campervan tickets must be purchased in advance.  A limited number of campervan tickets are available to buy on www.ticketmaster.co.uk.  Campervan tickets only allow you to gain access to the site with your campervan if you and everyone in your campervan are also in possession of T in the Park 2009 Weekend Camping tickets.  Each campervan ticket allows access to a pitch area of 7m x 7.  If you require more space for your vehicle you will need to purchase another ticket for a second pitch.  Please note that no electricity or water hook ups are available.  No vans or caravans or cars allowed.  

Is there a quiet campsite?
There is a quiet field for those who don't want to party all night - Please check back for details nearer the event.

Is there a limit to the size of the tent I can bring?
Please consider other campers and only bring the size of tent you require.  

Visit the CAMPING page for further info and register for updates.

What time will the bands start playing on each day and what time will they finish?
Provisional Campsite and Arena times for 2010 are:

THURSDAY 8TH JULY
3pm - Campsite opens (Thursday Camping tickets only - make sure you've got yours in advance!)
No new arrivals after Midnight  
Campsite Gates will be closed from 2am - 8am

FRIDAY 9TH JULY
9am - Campsite Opens
4pm - Arena opens
12am - Music on stages finishes
No new arrivals after Midnight   
Campsite Gates will be closed from 2am - 8am

SATURDAY 10TH & SUNDAY 11TH JULY
9am - Campsite Opens
11am - Arena opens
12 noon - Music on stages starts
11pm - Music on stages finishes
Campsite Gates will be closed from 2am - 8am

MONDAY 13TH JULY
12 noon - Campsite closes

Is there a T in the Park forum?
Visit the COMMUNITY page for links to our online communities.

How do my band apply to get on the T Break Stage?
Please register for updates at www.tennents.com/tbreak and application information will be sent to you when it is available.

Will there be TV and radio coverage of the event?
The BBC will be covering all stages at T in the Park on TV, radio and online again this year. Specific dates and times will be posted once known.

Will I be able to get reception for my mobile phone?
Mobile phone services can become extremely busy as with all large gatherings of people and getting a line can be difficult at peak times (e.g. first thing in the morning and after the last band finishes). Dont rely on your phone - always arrange a meeting point with your friends throughout the weekend.
 
How do I apply to have a food unit or market stall at T?
FOOD UNIT - CENTRAL CATERING
Email Tracey Cook tracey.cook@centralcatering.com to request an application form.
Please mark the subject header T IN THE PARK.
Applications before the end of February are advised although may be considered after this.  

MARKET STALL (MISC NON FOOD) - 5D
Apply online at www.5dcuk.com via the applications page.
Early applications are advised.
Applications received after 30 April may not be considered.

Register for updates and we will keep you informed.